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Automotive Service industry since 1993

   
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A FREE WEBINAR FROM MIKE LEE
President, Management Success!

“The Keys to Taking it to the Next Level”
A Management Success! Live Webinar

 

Mike Lee, President
Management Success!

Join Mike as he goes over the keys to taking your shop to the next level.

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  • He will cover the key things that need to happen if you want to take it to the next level.
  • He will cover key statistics which need to be monitored.
  • He will go over real examples on how to do it right and jump to warp speed.
  • Promotion, how to really be effective with promotion in your expansion.

This live Webinar will be held on two different days, please register below for the day that you prefer.

When:

Where:
On any computer that has an internet connection and speakers.

Click Here to Register

When:

Where:
On any computer that has an internet connection and speakers.

Click Here to Register

Register Today!

Spring 2010 Convention Magazine

Bob Spitz
Bob Spitz
VP Consulting & Training

A Letter from Bob Spitz

Wow! What a great convention! Over 60 GAP and TOP 20 Group shops showed up for the spring convention held in beautiful San Diego. From the boat trip to do some whale watching to the luau on Friday night and the forums, Masters Panel, networking; one-on-one talks with Mike Lee and the Awards Diner, where we announced three new Masters of Shop Management recipients, there was a lot going on!

GAP Spring 2010 Magazine
New Masters Awarded | Convention Successes | Game Winners | Convention Pictures

Solving the Mystery of Marketing

Robert & Lynda Archer
Rober & Lynda Archer
Aardvark Automotive
Amarillo, TX

"Nobody Works on Mercedes!"

We were at the doctor's office one day and he was telling us about a friend who had just gotten rid of his Mercedes. His friend's reason was because, "No one in town worked on them." We said, "What? We do!" They didn't know because we didn't know how to market to the community.

"So every day that goes by that you are not sending effective promotional pieces, could be costing you a minimum of $1000.00 a week."
- Mike Lee

Consulting Takes Shop to Highest Ever Numbers

Randy Hancock
Randy Hancock
Randy's Tire & Auto
Littleton, CO

"Help Me Please!"

"I am about ready to close my shop! I was making lots of money and now I am going broke! I was very successful and now I am having trouble paying my bills. What happened?"

"That was the situation when I called my Service Advisor at Management Success."

Randy Hancock Graph
Randy's Quarterly
Gross Sales Graph

“If Business is Slow it's your Service Writer”

Steve

"Without a doubt, my Average Repair Order has gone up substantially. It has increased each of the last six weeks since going to Glendale and taking the class.Graph

"Not only are my Average Gross Sales up 30% the last 6 weeks compared to the previous 6 weeks, they have stabilized in a higher range.

"I no longer see the peaks and valleys I used to have on my graphs when I was unable to effectively deal with challenging customers." Steve Knowlton, WA

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